The eNaira Partner Agents framework enables collaboration between the CBN and experienced corporate entities in customer acquisition. These partners are instrumental in sensitizing and onboarding customers to the eNaira platform, fostering adoption and promoting financial literacy.
Basic Guidelines for eNaira Partner Agent.
Eligible partner agents will receive a comprehensive agreement that outlines the necessary details, rights, and obligations. This agreement ensures clarity and sets the foundation for a successful partnership with the eNaira.
To access the partner agent dashboard, partner agents need to create a merchant or mini-merchant wallet. This will enable them to effectively manage their activities and access important information related to their role as partner agents.
The merchant wallet alias serves as the partner agents’ referral ID. Partner agents can share their wallet generated referral link to easily invite new users to onboard. A USSD referral code is assigned to each partner agent for USSD onboarding.
Partner agents have convenient access to their activity reports and the ability to download detailed information directly from the eNaira Agent portal within their wallets. This allows for easy monitoring and tracking of their activities
Incentives for Partners Agents
For each user who successfully signs up through the partner agent and completes a minimum of three (3) transactions within three months, a total of N90 will be paid.
Role of the Partner Agents
Hold sensitisation and knowledge sharing sessions with their agents and users.
Onboarding and Activation
Partner agents are expected to utilize their referral codes to onboard individuals and merchants, fostering a transactional ecosystem within their specific region of focus.
Partner agents are required to submit monthly reports, using a provided template, on their sensitisation and onboarding activities.
Partner agents are encouraged to provide feedback on challenges faced, lessons learned, and suggestions for improvement in order to enhance the eNaira program.
Role of the Central Bank
Capacity Development and Knowledge Transfer
Organise knowledge transfer and training sessions for partner agents on eNaira.
Provide Technical, Helpdesk, Structure, Promotional support including;
- CBN Staff to attend agent events
- Provision of brand collaterals and promotional materials.
- APIs for onboarding and transactions
- Issues resolution and other technical assistance
Payments of incentives earned commission for onboarding users.mon
Partner Agent’s Planning and Evaluation Criteria
To become an eNaira partner agent, you should be aware of the quarterly onboarding targets, geographic coverage, and user segments. Strategies like activation events and partnerships will be used to achieve targets, and timelines will be set to monitor progress. The CBN provides support, including branding materials and technical assistance. Make sure to understand the conflict resolution and termination framework outlined in the agreement.